Why Join Vero Orthopaedics?
Commitment to
Professional Growth
At Vero Orthopaedics, we offer continuous learning opportunities, including access to advanced training, workshops, and mentorship programs. We’re here to help you expand your skills and advance within the field.
Collaborative Work Environment
Our staff work closely across various departments, sharing knowledge and expertise to deliver the highest quality patient care. We believe that a positive work environment not only enhances job satisfaction but also leads to better outcomes for our patients.
Commitment to Excellence
We utilize the latest technologies and treatment methods. As an employee, you’ll have the opportunity to work with cutting-edge equipment and be at the forefront of medical innovation.
Job Openings
Position Overview
As a Clinical Assistant in our Orthopaedic Outpatient Clinic, you will play a crucial role in supporting the seamless operation of our facility and ensuring the delivery of high-quality patient care. You will work closely with physicians, nurses, and other healthcare professionals to assist in various clinical and administrative tasks. This position requires a compassionate and dedicated individual with excellent communication skills, attention to detail, and a commitment to providing exceptional patient experiences.
Key Responsibilities
Patient Care Support
- Escort patients to examination rooms and assist with preparing them for consultations or treatments.
- Obtain and record vital signs, medical histories, and other pertinent patient information accurately.
- Help patients with ambulation and mobility, as needed.
- Prepare and assist with medical procedures, injections, and cast/splint applications under the supervision of healthcare professionals.
- Educate patients on post-treatment care and home instructions.
Clinic Support
- Ensure cleanliness, organization, and readiness of examination rooms and treatment areas.
- Restock medical supplies, instruments, and disposables as needed.
- Assist in managing clinic schedules and appointment bookings.
- Facilitate smooth patient flow and minimize waiting times.
- Collaborate with the administrative team to manage medical records and documentation accurately and securely.
Equipment Maintenance
- Assist in maintaining and sterilizing medical instruments and equipment.
- Report any malfunctioning equipment and coordinate with appropriate personnel for repairs.
Infection Control
- Adhere to infection control protocols to maintain a safe and sanitary environment for patients and staff.
Team Collaboration
- Communicate effectively with physicians, nurses, and other healthcare staff to ensure seamless patient care.
- Collaborate with other clinical assistants and support staff to maintain a cohesive and efficient team.
Continuous Improvement
- Stay updated with industry trends and best practices in orthopaedic care.
- Participate in training and professional development opportunities to enhance knowledge and skills.
Qualifications and Requirements
- High school diploma or equivalent; additional certifications in medical assisting or related fields are advantageous (ATC, CMA, CNA, EMT, LPN, etc.).
- Previous experience as a clinical assistant, medical assistant, or in a similar healthcare role is preferred.
- Basic understanding of orthopaedic procedures, treatments, and medical terminology.
- Proficient in medical recordkeeping and documentation.
- Strong interpersonal and communication skills to interact effectively with patients and healthcare professionals.
- Excellent organizational and multitasking abilities.
- Attention to detail and commitment to accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic computer skills and familiarity with electronic health record (EHR) systems.
Position Overview
The Orthopaedic Medical Office Check-In/Check-Out position plays a vital role in providing exceptional patient experiences and efficient administrative support in an orthopaedic medical office. This position is responsible for managing patient check-in and check-out processes and ensuring a smooth flow of patients throughout their visit. The ideal candidate will have excellent interpersonal skills, strong attention to detail, and a passion for delivering high-quality patient care.
Key Responsibilities
Patient Check-In
- Greet patients in a friendly and professional manner as they arrive at the orthopaedic office.
- Verify patient information, including personal details, insurance details, and medical history, to ensure accurate records.
- Assist new patients with filling out necessary forms and provide guidance on required documentation.
- Ensure patient privacy and compliance with HIPAA regulations during the check-in process.
Appointment Scheduling
- Coordinate patient appointments efficiently, considering the availability of orthopaedic specialists and other medical staff.
- Utilize the office’s electronic health record (EHR) system to manage schedules, update patient information, and track appointment statuses.
- Reschedule appointments when necessary and inform patients of any changes in their appointment times.
Insurance Verification
- Verify patients’ insurance coverage and eligibility before their appointments.
- Communicate with patients regarding insurance-related matters and potential out-of-pocket expenses.
Patient Check-Out
- Process patient check-out after their appointments, ensuring all required documentation is completed accurately.
- Collect co-pays, deductibles, and outstanding balances as necessary.
- Provide patients with information on follow-up appointments, prescriptions, and any additional instructions.
Office Coordination
- Collaborate with medical assistants, nurses, and physicians to ensure the smooth flow of patient care.
- Maintain a clean and organized front desk area, keeping it stocked with necessary supplies and patient education materials.
- Assist with general administrative tasks, such as answering phone calls, managing emails, and handling medical record requests.
Customer Service
- Provide exceptional customer service to patients, addressing their inquiries and concerns promptly and professionally.
- Respond to patient feedback and complaints in a compassionate and understanding manner.
- Strive to create a positive and welcoming environment for all patients and visitors.
Compliance and Confidentiality
- Adhere to all relevant healthcare regulations, including HIPAA, to protect patient privacy and maintain confidentiality.
- Stay informed about changes in insurance policies, coding, and billing practices to ensure compliance with industry standards.
Qualifications and Requirements
- High school diploma or equivalent.
- Previous experience in an orthopaedic medical office setting or a related field preferred.
- Knowledge of medical terminology, insurance procedures, and electronic health records (EHR) systems.
- Proficiency in using computer software and basic office equipment.
- Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and physicians.
- Detail-oriented and capable of multitasking in a fast-paced environment.
- Empathetic and compassionate attitude towards patients and their healthcare needs.
- Ability to handle confidential information with utmost discretion.
- Willingness to learn and adapt to changes in the healthcare industry.
Company Overview
Vero Orthopaedics is a leading outpatient orthopaedic clinic dedicated to providing exceptional rehabilitative care and improving the quality of life for our patients. We specialize in a wide range of musculoskeletal conditions and injuries, offering personalized treatment plans and innovative therapeutic approaches. We are currently seeking a skilled and compassionate Occupational Therapist with a Certified Hand Therapist (CHT) certification to join our dynamic team.
Position Overview
As an Occupational Therapist, you will play a critical role in delivering top-notch rehabilitative services to patients with hand and upper extremity conditions. You will be responsible for assessing, planning, and implementing evidence-based therapy interventions to help patients regain functional independence and enhance their overall well-being. Your expertise and dedication will contribute significantly to the success of our orthopaedic clinic and make a positive impact on the lives of our patients.
Key Responsibilities
- Patient Assessment: Conduct thorough evaluations of patients’ hand and upper extremity conditions, taking into account medical histories, functional limitations, and individual goals to develop personalized treatment plans.
- Treatment Planning: Design and implement comprehensive treatment plans based on evaluation findings, using a combination of therapeutic modalities, exercises, and adaptive techniques to improve patients’ strength, mobility, dexterity, and functional abilities.
- CHT Expertise: Demonstrate specialized knowledge and skills as a Certified Hand Therapist (CHT), applying advanced techniques and protocols for hand injuries, post-operative care, and complex upper extremity conditions.
- Therapy Implementation: Administer therapy sessions effectively, utilizing a variety of therapeutic interventions, splinting, and other specialized techniques to promote tissue healing, pain management, and functional recovery.
- Patient Education: Educate patients and their families on injury prevention, home exercise programs, and adaptive strategies to facilitate the continuation of therapy progress outside of the clinic.
- Collaboration: Work closely with a multidisciplinary team of physicians, physical therapists, and other healthcare professionals to coordinate patient care, provide updates on progress, and ensure a holistic approach to treatment.
- Documentation: Maintain accurate and up-to-date patient records, including initial evaluations, progress notes, and discharge summaries, in compliance with clinic policies and regulatory requirements.
- Continuing Education: Stay abreast of the latest research, trends, and advancements in hand therapy and occupational therapy to enhance clinical skills and maintain professional competence.
- Quality Assurance: Participate in quality improvement initiatives, contribute to the development of clinic protocols, and uphold the highest standards of patient care.
- Bachelor’s or Master’s degree in Occupational Therapy from an accredited program.
Qualifications
- Current state licensure in good standing as an Occupational Therapist.
- Certified Hand Therapist (CHT) certification preferred but not required.
- Minimum 1 year of experience as an Occupational Therapist, preferably with expertise in hand therapy. New graduates are strongly encouraged to apply.
- Strong clinical skills in evaluating and treating hand and upper extremity conditions.
- Excellent communication and interpersonal skills to effectively interact with patients, families, and healthcare professionals.
- Ability to work independently and as part of a collaborative team.
- Detail-oriented with exceptional organizational and time management abilities.
- Proficient in using electronic medical record systems and related software.
Benefits
- Competitive salary and comprehensive benefits package.
- Continuing education opportunities and support for professional development.
- Collaborative and supportive work environment.
- Opportunities for career growth and advancement within the organization.
Summary
Responsible for making payment arrangements, collecting accounts, monitoring, and pursuing delinquent accounts. Responsible for daily process involving small balance write-off, bad debt write-off and/or turning account over to collections. Work aged accounts receivable including claims and patient balance follow-up. Strives to achieve targeted collection rate for each physician practice/client. Responsible for collection activities and processing of monthly payment plan accounts to ensure receipt of monthly payments.
Responsibilities
- Knowledge of medical billing procedures.
- Collects delinquent accounts by establishing payment arrangements with patients. Monitor payment and follow up with patients when payment lapses occur.
- Handle all accounts receivable related matters.
- Work AR tasks regularly and ensure collection action is thorough.
- Utilizes collection agencies.
- Follow-up on outstanding patient account balances less than 90 days from the date of service in accordance with practice protocol with emphasis on maximizing patient satisfaction and practice profitability.
- Reviewing appointment schedules making alerts on past due accounts.
- Researches and responds by telephone and in writing to patient inquiries regarding billing questions and problems.
- Maintains patient demographic information in data collection systems.
- Research returned mail for address correction.
- Ensures strict confidentiality of financial and health records.
- Ability to interact and communicate with people effectively over the telephone or in person.
- Ability to verify data input and correct errors.
- Ability to gather data, compile information and prepare reports.
- Interact with Attorneys and handle Letters of Protection.
- Understands probate protocol.
Administrative Support
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the Administrator or the Board, formally or informally, either verbally or in writing.
Performance Standards
- Strong customer service, organizational and communication skills required.
- Knowledge of medical practice billing department duties.
- Skill in obtaining and maintaining accurate records in all aspects of the medical office.
- Ability to initiate and complete tasks related to job duties without direct request of supervisor.
- Ability to prioritize & multitask in an occasionally stressful environment, with phones, patients and other responsibilities.
- Good attendance is required due to the nature of billing and collections and the revenue cycle.
- Maintains strictest confidentiality of patient information and office business practices.
- General computer skills, accurate typing skills and a working knowledge of Medicare Compliance, OSHA, and HIPAA.
Position Access Authorizations
- May amend or view Protected Health Information (PHI) as defined by HIPAA.
- Level of HIPPA Security “Permission” =: Medium, where
Low = patient demographics data, scheduling, and chart management.
Medium = “Low” plus some billing data
Management = “Medium” plus all billing data
Director = Unlimited access
Risk of Exposure to Blood Borne Pathogens – Minimal to zero exposure.
Position Relationships
- Receives support from fellow coworkers in billing and AR
Authority Boundaries: Reports to billing manager on administrative and all other matters. Work Qualities
- Able to work well with co-workers, supervisors, and physicians.
- Maintain an overall excellent attendance record.
- Able to communicate effectively.
- Respectful of patients, physicians, all employees, and vendors.
- Possesses a high integrity, neat and clean appearance of oneself.
- Provides service excellence in every way.
- Understanding the ethics of confidentiality.
Qualifications
- Requires comprehensive understanding of accounts receivable management in a healthcare setting.
- High school diploma or equivalent.
- Ability to perform basic mathematical tasks.
- Experience in medical office working with insurance claims involving CPT, HCPCS, ICD-9CM and HCFA regulations preferred.
- Strong analytical, oral, and written communication skills.
- Knowledge of medical terminology.
- Basic computer skills.
- Able to prioritize and multitask in an occasional stressful environment.
Physical Requirements
Requires standing and or sitting for long periods of time with occasional bending required. Must be able to view and enter data into the computer for extended periods. Must be able to communicate via the telephone. Must be able to drive.
The American with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position, please let us know at the time you apply for a position if you will need any special accommodations.
We are a reputable outpatient orthopaedic clinic committed to providing exceptional physical therapy services to patients with musculoskeletal injuries and conditions. Our mission is to promote optimal mobility, function, and quality of life for our diverse patient population through evidence-based and patient-centered care.
Position Overview
We are seeking a skilled and compassionate Outpatient Physical Therapist to join our dynamic team. The ideal candidate should possess a strong background in orthopaedic rehabilitation, demonstrate proficiency in evaluating and treating musculoskeletal conditions, and have a passion for helping patients regain their mobility and independence.
Key Responsibilities
- Patient Evaluation: Perform comprehensive evaluations to assess patients’ physical conditions, medical histories, and functional limitations to develop personalized treatment plans.
- Treatment Planning: Design and implement individualized treatment programs based on evidence-based practices, ensuring the use of therapeutic exercises, manual therapy, and modalities to achieve patients’ goals.
- Rehabilitation: Guide patients through therapeutic exercises and activities to improve strength, flexibility, balance, coordination, and overall functional abilities.
- Pain Management: Utilize various manual techniques and modalities to manage pain, reduce inflammation, and facilitate healing.
- Patient Education: Educate patients on their condition, treatment plan, and strategies to prevent future injuries, promoting active participation in their recovery process.
- Progress Monitoring: Regularly assess patients’ progress and adjust treatment plans accordingly to achieve optimal outcomes.
- Communication: Collaborate effectively with interdisciplinary teams, including physicians, occupational therapists, and other healthcare professionals, to ensure coordinated patient care.
- Documentation: Maintain accurate and detailed patient records, including initial evaluations, progress notes, treatment plans, and discharge summaries.
- Equipment and Facility Management: Ensure proper maintenance and safe usage of therapeutic equipment and clinic facilities.
- Professional Development: Stay abreast of the latest advancements in orthopaedic physical therapy through continuing education, workshops, and seminars.
Qualifications
- Education: Bachelor’s, Master’s, or Doctorate degree in Physical Therapy from an accredited institution.
- Licensure: Active state licensure in good standing as a Physical Therapist.
- Experience: Prior experience in outpatient orthopaedic settings is desirable but not mandatory for entry-level candidates with strong clinical knowledge. New grads are welcome to apply.
- Interpersonal Skills: Excellent communication and empathy to build strong rapport with patients, families, and the healthcare team.
- Critical Thinking: Ability to assess patients’ needs, develop comprehensive treatment plans, and adapt them as needed.
- Physical Stamina: Capability to perform physical therapy procedures and provide manual therapy over extended periods.
- Time Management: Effective organizational skills to manage a caseload and meet patients’ scheduling needs.
- Adaptability: Willingness to embrace new techniques, technologies, and best practices in physical therapy.
We are seeking a highly skilled and dedicated Certified General Radiology Technologist to join our dynamic outpatient orthopaedic clinic. As a Radiology Technologist, you will play a crucial role in our clinic’s diagnostic imaging team, assisting in the accurate and timely diagnosis of orthopaedic conditions. Your expertise in operating radiologic equipment and your commitment to patient care will be instrumental in providing high-quality services to our patients.
Key Responsibilities
- Diagnostic Imaging: Perform radiologic examinations as prescribed by physicians, specifically focusing on orthopaedic conditions. Utilize X-ray machines and other diagnostic imaging equipment to capture clear and accurate images of patients’ bones, joints, and related structures.
- Patient Care: Ensure patients are properly prepared for radiologic procedures, providing clear instructions, and answering any questions or concerns they may have. Maintain a compassionate and reassuring demeanor to help ease patient anxiety during the imaging process.
- Safety and Quality: Adhere to strict safety protocols and guidelines to minimize radiation exposure to patients, staff, and yourself. Ensure all radiologic equipment is in optimal working condition and report any malfunctions promptly.
- Recordkeeping: Accurately record and maintain patient information, imaging results, and relevant data in the clinic’s electronic medical records system.
- Collaboration: Collaborate closely with orthopaedic physicians and other healthcare professionals to ensure timely and accurate delivery of imaging results. Participate in interdisciplinary discussions to contribute to the overall patient care plan.
- Quality Assurance: Participate in quality assurance initiatives and continuous improvement activities to enhance the efficiency and effectiveness of the diagnostic imaging services.
- Compliance: Stay current with all state and federal regulations, industry best practices, and guidelines related to radiology and patient care. Ensure compliance with HIPAA regulations and maintain patient confidentiality.
Professional Development
Pursue ongoing professional development opportunities to stay updated on the latest advances in radiology technology and orthopaedic imaging techniques.
Qualifications and Requirements
- Certification: Must hold a valid and current certification from The American Registry of Radiologic Technologists (ARRT) as a General Radiology Technologist.
- Education: Possess a degree in Radiologic Technology or a related field from an accredited institution.
- Experience: Previous experience working in an outpatient orthopaedic clinic, or a related setting is preferred, but not required.
- Knowledge: Thorough understanding of radiologic procedures, orthopaedic imaging techniques, and relevant anatomy.
- Technical Skills: Proficient in operating X-ray machines and other radiologic equipment. Familiarity with digital imaging systems, EMR, and PACS software is advantageous.
- Communication: Excellent communication skills, both verbal and written, to effectively interact with patients, physicians, and colleagues.
- Interpersonal Skills: Demonstrated ability to work effectively in a team environment, maintaining a positive attitude and a patient-centered approach.
- Adaptability: Ability to handle a fast-paced and dynamic environment while maintaining a high level of accuracy and attention to detail.
For more information, contact us today!
